Demonstrated customer service based upon transparent feedback and actionable commitment.
Testimonials only provide one opinion that often cannot be verified as authentic or relevant. For these reasons, Matrixforce provides an annual independent survey by TNS Global of satisfaction across all customers. Note: This program is changing to a new format in 2016.
For existing customers verified by business e-mail address, we regularly offer the ability to provide feedback below with just 4 simple questions often answered in less than 2 minutes: