Matrixforce has summarized the major information requested by
customers concerning Office 365 Privacy. Microsoft
strives to be a leader in industry privacy and transparency. To
learn more about privacy at Microsoft, download the
Standard Response to Request for Information documents from the
Office 365 Trust Center.
No Advertising. Office 365 does not
build advertising products out of customer data or scan email or
documents. Browser analytics are gathered in the Microsoft
Online Portal for aggregate site usage by users.
No Mingling. Office 365 keeps
customer data separate from consumer services such as Live.
Microsoft Online Services use separate systems that are
physically and logically separate from consumer systems.
Data Portability. Customers own their
data, and retain all rights, title and interest in the data
stored with Office 365. A full copy of your data can be
downloaded at any time and for any reason, without any
assistance from Microsoft. Upon Office 365 subscription
expiration or termination, Microsoft provides by default 90 days
of limited access to export data.
Data Limits. Core customer data is not
accessed for administration unless explicitly requested via
customer service request for operations and troubleshooting.
Normal personalization or communications concerning tips and
advice utilize no access to core customer data. Customer account
information only must be accessed for purchase and billing
questions. Microsoft does not voluntarily provide law
enforcement access to customer data and tries to redirect such
an entity to the customer, unless legally required to disclose
information. Follow this link to learn more about
Microsoft Online Services Data Limits.
Administrative Access. Access to
customer data is strictly controlled and logged and sample
audits are performed both by Microsoft and third parties to
attest that access is only for appropriate business purposes.
Limited key personnel only of the Operations Response Team may
access core customer data only as needed and by exception.
Support, Engineering, and others in Microsoft have no access to
core customer data. Partners have access to core customer data
only with customer permission. Follow this link to learn more
Microsoft Online Services Administrative Access.
Data Centers. As a standard policy,
Microsoft does not disclose the location of its data centers.
Microsoft operates between 10 and 100 data centers located
around the world. The following are locations Microsoft has
elected to disclose to the general public:
For customers with a Ship-To Address in the Americas:
San Antonio, Texas
For customers with a Ship-To Address in the European
For customers with a Ship-To Address in the