Managed IT Services Versus Flawed Break/Fix Pay-By-The-Hour IT Support
Do you still use an IT service provider who bills you by the hour for the work they perform? If so, how can you have confidence in the condition of your company’s computer network knowing your biggest IT disasters are their most profitable jobs?
The break-fix model is fundamentally flawed because the customer relies on a service provider who has no incentive to achieve the same results as the client desires.
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