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Cyberist Specialist

Matrixforce has an opening for a Cyberist Specialist in Tulsa Oklahoma.

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The core mission of a Cyberist Specialist is managing and implementing strategies to streamline technology for financial and professional service business clients. Cyberist specialists are expected to respond to client requests promptly, follow-up regularly, proactively resolve errors, document and improve repetitive tasks, and implement projects to reduce complexity and avoid risk. Cyberist Specialists configure and troubleshoot cloud, cybersecurity, and virtual or physical hardware and software systems; provide technical assistance and training to system users; and update knowledge base and Standard Operating Procedures.


Description Metric
Retain Accounts Provide outstanding support with a 4 person team to retain assigned clients
Projects 10 projects completed annually using Delta methodology
Documentation 12 standard operating procedures or blog posts annually and system plan update with each project
Activity Follow-up and cases completed daily. Project completion within 15 days. 2 CPE/Certification events as needed.


  • Courteous & humble
  • Superior communication
  • Client empathy
  • Strong time management
  • Analytical reasoning
  • Results oriented
  • Resourceful & proactive
  • Windows & Windows Server
  • Active Directory
  • Exchange and SQL
  • Remote Desktop and Virtualization
  • Networking and firewalls
  • Microsoft Online Services
  • Dell desktop, servers, and storage
BS/BA and 5-7 years of experience required with annual background check. A personal smartphone and home computer with Internet access is expected, as well as a valid driver’s license/insurance and ability to lift or move a PC. Reasonable accommodations may be made for individuals with disabilities.