Support
Quickly access expert cyberists and proven knowledge base or system tools.
Remote Assistance
System Management
Real-time event alerting, system management, and on-demand reporting.
Self-Service
- Microsoft 365:
- Authorize
- Partner Center
- Health Status
- Admin Training
- User Training
Better Results
We understand how frustrating it is to contact IT support and then worry if you can trust the advice. Our phones are answered live by expert cyberists that regularly update our proven knowledge base.
Easy Access
Call, e-mail, or submit a case online. Phones answered live.Local Experts
U.S. based, verified skills. No third-party contractors.Proven Solutions
Articles by recognized cyberists with listed source.Downloads
Utilities
Remote Support
A cyberist specialist establishes a remote support session that has a unique 6 digit code. The code is verbally provided for a customer to connect to a remote control session.
A customer applet is then downloaded to the remote PC and is the interface for remote support. The cyberist specialist can view and remote control the desktop, chat while providing helpful URLs or file transfer, and even perform detailed diagnostics with reboot and automatic reconnect.
