During severe weather or natural disaster, Matrixforce Support operates in Emergency Support mode.
Matrixforce systems are operated on cloud computing, unaffected by catastropic events in the region. Matrixforce employees have federally approved, secure access to communications and data to support clients anywhere there is Internet access, during normal and emergent conditions.
Our preparedness and training gives us the ability to assist clients when expertise is most needed. As part of our commitment to service, one of the key objectives is ensuring clients have support and understanding of how to respond in the event of a disaster.
Contact Matrixforce Support:
If the physical Matrixforce facilities have been destroyed, alternate emergency phone services may be reached at (918) 344-8104.
Note, due to high call volumes it may be necessary to leave a voice mail with call back generally within one hour. Remote support will be provided via Internet access. For loss of power or Internet access, contact your local utility company or Internet Service Provider.